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Privacy Policy

Privacy PolicyPrivacy Policy

The aim of this site is to offer information about the Proislandtour – Passeios Turísticos, Lda., located in Rua Canada do Moinho nº 10, 9760-051 parish of Biscoitos, municipality of Vila da Praia da Vitória, district Ilha Terceira, with the NIF 514085061.

Google Analytics

The website uses Google Analytics, a website analysis tool developed by Google, Inc. The data collected by the cookies relating to use of the website (traffic data, including IP address) is only used for statistical purposes and in global form.

Google uses the data collected to evaluate the use of the website and prepare reports on its operation, also offering other services related to the use of the site. Google may also transfer information to third parties if required to do so by law, or if the third party processes the information on Google’s behalf. For more information about Google’s data processing, see the Google Privacy Policy.



Cookies are small data files that are transferred from to your computer’s hard drive. The cookies that are downloaded are safe, do not contain computer viruses and cannot be used to transmit or store personal information. Generally, cookies are classified as either “session” or “permanent”.

Session cookies: these do not remain on your computer when you leave the website or close your browser. The information collected allows Pro Island Tour to analyse traffic patterns over the website. Over time, we can offer users a better experience on the website by continually improving the content, making adjustments and making it easier to use.

Permanent cookies: these remain on your computer when you leave the website. Pro Island Tour uses this type of cookies to analyse whether users return to the site. This way we can gauge whether the site is useful, interesting and valuable to you.

It is possible not to accept cookies on your computer by selecting the corresponding setting on your browser.

Here is how you can do this in the three most commonly used browsers:

Microsoft Internet Explorer

Mozilla Firefox

Google Chrome

We should add that if you do not accept cookies, it is possible that you will not be able to use all the functionalities of



Personal Details

At Proislandtour – Passeios Turísticos, Lda we are aware that the use of your personal data requires that it be processed conscientiously and on the basis of a relationship of trust.

We respect your privacy and process your data in strict compliance with current legislation.

This page gives you information on our policies regarding the collection, use and disclosure of Personal Information when you use our website.

The General Data Protection Regulation – Regulation 2016/679 of 27 April, considers personal data to be “information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, electronic identifiers, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

Origin and type of personal data collected

By Personal Data we mean all information that can identify you as a natural person, such as name, address, e-mail, telephone contact, tax number, photographs.

This information can be collected through:

  • Usage, views and technical data, including your device identifier or IP address, when you visit our website or open emails we send;
  • Searches performed on our website;
  • Completion of forms on our website;
  • Subscribing to newsletters.

Purpose of the personal data

The data collected on our website is intended for

  • Processing information requests from Customers;
  • Market research, profile evaluation and consumer preferences, with the purpose of:

                  Detecting possible market trends;

                  Creation of personal suggestions;

                  Analysis of user behaviour in order to improve the website experience;

                  Campaigns and events related to the company, its associates or partners;

Detecting, investigating and preventing activities that may be illegal or violate our policies.


How do we keep your personal data secure?

We are committed to guaranteeing the protection of the security of the personal data made available to us, having approved and implemented strict technical and organizational measures in this matter. Compliance with these rules is an obligation for all those who access them.

  • Restricted access to your personal data;
  • Data transfer in encrypted form;
  • Storage of personal data in encrypted form;
  • Protection of information technology systems through firewalls;
  • Permanent monitoring of access to information technology systems, preventing, detecting and preventing the misuse of your data.


How long do we keep your personal data?

When there is no legal obligation to conserve personal data, your personal data will be kept for the time necessary for the purpose for which they were collected, after which they will be anonymized or destroyed.

Within the scope of the purposes described in this Privacy Policy, your personal data will be kept for a maximum period of 12 months, counting from the last contact made.

Your data will not be used for purposes other than those for which you have given us consent.


Under what circumstances is data communicated to other entities (third parties and subcontractors)?

Within the scope of its activity, Pro Island Tour may use third parties to provide certain services.

Sometimes, the provision of these services implies access, by these entities, to the personal data of our Clients, with Pro Island Tour remaining responsible for the personal data that it provides. When this happens, appropriate measures are taken to ensure that the entities that have access to the data are reputable and offer the highest guarantees at this level, which will be duly enshrined and safeguarded in the contract to be signed between the parties.

Thus, any subcontracted entity will have the obligation to adopt the necessary technical and organizational measures in order to protect personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access and against any other illicit form of treatment.


How can you access, change, rectify your personal data or withdraw your consent?

At Pro Island Tour we guarantee the means that allow your access, as Data Subject, to your personal data. If you wish to access your Personal Data, you may contact

The Data Holder has the right to request, at any time, the rectification of his Personal Data, from the data protection officer –

The Data Holder has the right to withdraw, at any time, the consent given or to request the deletion of their Personal Data, by requesting the data protection officer –


Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.



If you have any questions regarding our privacy policy, please contact us through the following means:

Proislandtour – Passeios Turísticos, Lda. NIF 514085061


Phone: (+351) 920 581 523* | (+351) 963 709 170* | *National fixed line call

Address: Rua Canada do Moinho nº 10, 9760-051 freguesia de Biscoitos, concelho de Vila da Praia da Vitória, distrito Ilha Terceira.